FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Generally,our prices have more advantage than other competitors based on similar quality.

Do you have a minimum order quantity?

Normally, metal products have the requirement of minimum order quantity, but our company is more flexible about this. For important customers, even 1 pcs can be delivered.

What can you support ?

Raisingelec can provide one-stop services for all kinds of metal products , by the way , we are also strong in supply chain ,we can recommend Chinese supplier if our customers need.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 15-30 days after receiving the deposit payment. If our lead times do not work with your deadline, please tell us ,we will speed up production for your urgent order.

What kinds of payment methods do you accept?

You can make the payment to our bank account, wechat or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

Our commitment is to your satisfaction with our products. We guarantee our products will meet all your requirements ,if any quality issue occurs,we will analyze by 8D report and solve them asap.

Do you guarantee safe and secure delivery packaging of products?

Yes, we always use high quality export packaging..If the clients have package requirements ,then we will follow completely, if there is no requirements,we will pack it according to the highest standards of this product.

How about the shipping fees?

All our quotations are ex-factory price without freight, however ,if the customers need us to quote the freight,we also can make an additional service for this .

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